Terms of Service

By accessing or using the Cerebrance platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). The Service is operated by Cerebrance, Inc., a Delaware C Corporation ("Cerebrance," "we," "us," or "our"). If you do not agree to these Terms, do not use the Service.

You must be at least 18 years old to use the Service. By using the Service, you represent that you have the legal authority to enter into this agreement.

Cerebrance provides an AI-powered website personalization and conversion platform. The Service adds an intelligent layer to client websites that adapts content, engages visitors through conversational AI, and facilitates appointment bookings. The Service is provided "as-is" and may be updated, modified, or discontinued at our discretion.

To access certain features of the Service, you may be required to create an account. You agree to provide accurate, current, and complete information and to keep your account credentials secure. You are responsible for all activity that occurs under your account. Notify us immediately at ahmed@cerebrance.org if you suspect unauthorized access.

You agree not to use the Service to: (a) violate any applicable law or regulation; (b) transmit harmful, fraudulent, deceptive, or misleading content; (c) interfere with the operation of the Service or other users' access; (d) attempt to gain unauthorized access to any systems or data; (e) use automated means to scrape, collect, or extract data from the Service; or (f) use the Service in any manner that could damage, disable, or impair it.

The Service, including all software, algorithms, AI models, designs, text, and visual elements, is owned by Cerebrance and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms. You may not copy, modify, distribute, sell, or reverse-engineer any part of the Service.

Content you provide to the Service ("Your Content") remains yours. By using the Service, you grant Cerebrance a limited license to process, display, and analyze Your Content solely to provide and improve the Service.

Your use of the Service is also governed by our Privacy Policy, accessible through our Trust Center. Cerebrance processes visitor data in accordance with GDPR, CCPA, and applicable privacy laws. We do not sell visitor data to third parties. All data handling follows consent-first principles, and visitors can request deletion of their data at any time.

Certain features of the Service require payment. Fees, billing cycles, and payment terms are as described on our Pricing page or in a separate agreement. Where the Service operates on a commission model, commissions are calculated as agreed and invoiced monthly. All fees are non-refundable unless otherwise stated in writing.

We strive to maintain high availability of the Service but do not guarantee uninterrupted or error-free operation. Cerebrance is not liable for any temporary unavailability due to maintenance, updates, or circumstances beyond our reasonable control. We will make commercially reasonable efforts to notify you of planned downtime.

To the maximum extent permitted by law, Cerebrance and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to your use of the Service. Our total aggregate liability shall not exceed the amount you paid to Cerebrance in the twelve (12) months preceding the event giving rise to the claim.

The Service is provided on an "as-is" and "as-available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Cerebrance does not warrant that the Service will meet your requirements, operate without interruption, or be free of errors or harmful components.

You agree to indemnify and hold harmless Cerebrance, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

Either party may terminate this agreement at any time. You may stop using the Service and request account deletion by contacting us. We may suspend or terminate your access if you violate these Terms or if we discontinue the Service. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination (including intellectual property, limitation of liability, and indemnification) shall survive.

We may update these Terms from time to time. When we make material changes, we will notify you by email or by posting a notice on the Service. Your continued use of the Service after such changes constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service.

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in the State of Delaware. You agree to waive any right to a jury trial or to participate in a class action.

If you have questions about these Terms, contact us at: